Chatbot | NIPA Digital Marketing
Facebook Instagram Google LINE LINE Ads Platform LINE TV LINE Today LINE Official Account LINE OA LINE Timeline YouTube Landing Page Sale Page Sales Page Micro Influencer Tiktok Twitter Advertising SMS Marketing Content Marketing Influencer Google Adword Video Ads SEO Google Adwords Email Marketing Website Tiktok Ads Twitter Ads Digital Marketing Search Marketing Video Ads Commerce Web Analytics Tracking Google Analytics Conversion Rate Optimization Search Engine Optimization sales team SEO sem Add Friend บริการของเรา โฆษณา Facebook โฆษณา Google โฆษณา LINE โฆษณา Youtube โฆษณา Instagram โฆษณา Tiktok โฆษณา Twitter โปรโมทเพจ โฆษณาไอจี โฆษณาไลน์ โฆษณาเฟสบุ๊ค โฆษณาเฟซบุ๊ค รับทำเว็บไซต์ ทำเว็บไซต์ โฆษณากูเกิล โฆษณากูเกิ้ล รับทำเว็บไซต์ โฆษณาเพจ โฆษณาสินค้า โปรโมทสินค้า โปรโมทไลน์ โปรโมท facebook โปรโมทเพจ โปรโมทเฟซ เพิ่มเพื่อนไลน์ ออกแบบเว็บไซต์ การตลาดออนไลน์ ลงโฆษณา facebook ลงโฆษณา ig ลงโฆษณา google ลงโฆษณา youtube ลงโฆษณา line ลงโฆษณา tiktok ลงโฆษณา shopee ลงโฆษณา lazada รับลงโฆษณาไลน์ รับลงโฆษณายูทูป รับลงโฆษณา youtube รับลงโฆษณา google รับลงโฆษณา line รับลงโฆษณาไอจี รับลงโฆษณา ig รับลงโฆษณา twitter รับลงโฆษณา tiktok รับรีวิวสินค้า รับโปรโมทเว็บไซต์ โปรโมทร้าน โฆษณา facebook ราคา โฆษณา google ราคา โฆษณา line ราคา โฆษณา Tiktok ราคา โฆษณา Twitter ราคา โฆษณา Youtube ราคา โฆษณา ig ราคา โปรโมท เพจ รับทำเว็บไซต์ การตลาดผู้มีอิทธิพล โฆษณาวิดีโอ ซื้อโฆษณา instagram ลงโฆษณา ใน ไอ จี

Brand Awareness

02-639-7878 ext 990
ปิดหน้าต่างนี้
LINE Ads
Facebook Ads
Instagram Ads
Google Ads
YouTube Ads
Twitter Ads
TikTok Ads
Website & Landing Pages
SEO
Content Marketing
Email & SMS Marketing
Influencer
Video Ads
Submit
Nipa Digital Marketing Add Line

Chatbot

Home
Our Solutions
Chatbot
Interested in this Solution
Interested Service

Why Chatbot and AI Chabot are the future of marketing in digital world?

Chatbot and AI Chatbot are innovations that get more interests these days especially from marketers because chatbot can provide a good experience and 24/7 prompt answering customer which can increase sales opportunities. Applying chatbot in your business will leverage and hel

Increasing customers’ satisfaction

83% of online shoppers need advice during the purchase decisions. Therefore, chatbot will make customers feel that they have their own product advisors to answer the questions promptly which will give a good buying experience for your customers and lead to an easier buying decisions.

Collecting customer data automatically

Collecting data will help business understand customer behaviours and offer the products that match individual needs through various channels. Moreover, all information can be used to improve your products and services to stay in the top of mind of customers.



Reducing operating cost to increase profit margin

Chatbot is one of the cheaper and faster options in customer services part. Chatbot helps answering basic and repetitive questions so business can reduce number of staff, for example, your store can reduce 3 staffs to 1 staff just to answering the complicated questions.

Increasing marketing efficiency rapidly

The survey found that the rate of opening messages from chatbot has increased fourfold comparing to opening emails. Click-open rate or clicking link rate through chat has increased tenfold which indicate that chatbot is one of an important tool for marketing nowadays.

Chatbot statistics


67%
Of internet users purchases the products/ services from the brand that use chatbot
Nipa Digital Marketing Rectangle
77%
Of chatbot can support after-sales services effectively
Nipa Digital Marketing Rectangle
30%
Of customer services cost decreases after deploying chatbot
Nipa Digital Marketing Rectangle

Chatbot

Chatbot is the program that responsible for communicating and providing basic information, repeatedly ask in general, which do not have to rely on staff to answer so just setting workflow system to fit your business model. Moreover, chatbot has various features that can apply to fit your business


Chatbot features That can apply with your business

1. Chatbot that can interact in chat and comments automatically

24/7 answering customer questions in comments and inbox, unlimited answer and questions form or pattern, and also working effectively with page admin. Moreover, it is able to pull the comments into inbox automatically.

2. Chatbot and store management

The function that can give the product detail in chat for your customer to select easily even when you are sleeping, chatbot can make money for you.

3. Chatbot for broadcasting

Broadcasting with chatbot is to broadcast news & updates in order to increase awareness among the target group thoroughly and also to broadcast the discounts and promotions to your followers in order to increase sales and keep existing customers.

4. Chatbot and data collection

The system can collect customer data such as new / existing customers information (name, gender, address, phone number, email) and preferences in order to offer offer the right products and services including marketing strategy about products and prices.

5. Chatbot and survey

Conducting survey via chatbot is another method that helps conduct survey which can be both open-ended and closed-ended questions. Moreover, the answers for the survey can be saved in a spreadsheet so that we can analyse data for marketing plan and strategy.




AI Chatbot 2 types of AI chatbot are as follows

  1. NLP-Based Chat-Bot 
    is an AI chatbot that understands and learns from languages and interacts by pre-setup text which can understand sentences by words scoring.
  2. NLP Dynamic Learning 
    is a developed version which AI will collect data from the latest answer and question form for a further learning. Moreover, in the typos cases, AI will be able to learn by collecting the details which can be done by AI asking a confirmation whether AI understands it correctly or not.
Meet an Expert
Nipa digital agency we comprehend all of the customer's demand in several canals. Our solution created to decrease problems and manage work with limited time. We are willing to assist your business with the best results.
Free consultation with our specialist!